Reference

olx168 Privacy Policy For Your Account

The olx168 Privacy Policy explains how we use account details, phone verification, wallet records and device data when you access our Indonesia lobby.

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CONTACT PATHS

Open A Privacy Request Through Support

A clear support route helps when you need to ask about the Privacy Policy, correct an account detail or question a wallet record. Start from the support link connected to your account or cashier area and include the phone number on the account, the relevant date and the reference shown for DANA, OVO, GoPay or QRIS. We use those details to find the right record without asking you to send a password.

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Account access

Use the account support path when a phone verification record looks incorrect or your sign-in history needs checking. We will ask for account identifiers, never your password or one-time code.

Wallet question

For a DANA, OVO, GoPay or QRIS privacy question, share the visible transaction reference and date. We can explain which record is held and why it is linked to your account.

Correction request

Ask us to correct inaccurate personal details through the support route beside your account area. Include the requested change and a contact detail that lets us confirm you control the account.

DATA PRACTICES

Explore The Privacy Controls We Apply

We handle Privacy Policy questions through specific account records rather than broad descriptions.

Account details

We use the details you enter during account opening to create access and respond to policy requests. Before changing them, we may compare the request with the phone verification record attached to your account.

Wallet records

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account can remain connected to account activity for matching and status checks. We do not need your wallet password for support.

Cookies

Browser cookies can preserve a sign-in session, remember a selected language or help us understand whether a page loaded correctly. You can adjust cookie controls in your mobile or desktop browser.

Device security

We may retain device type, browser details and sign-in time to help identify unusual account access. If a login looks unfamiliar, contact support and avoid sharing your password or one-time code.

Retention period

We keep records for as long as needed for account service, status checks, security review and legal duties. A retention question can be sent with the account phone number and record date.

Change requests

You can ask about access, correction or removal of personal details through the support path linked to your account. We may verify account control before completing a requested change.

Browse Answers About Privacy Policy

These Privacy Policy answers address the account and wallet questions you may have before opening access from Indonesia. Each answer points to a practical record, browser step or support route so you know what to prepare when contacting us.

The olx168 Privacy Policy covers account details, phone verification, sign-in and device records, cookies, wallet references, support requests and the retention of records used for service and security.

We use phone verification to connect account access and privacy requests to the correct person. If the phone detail is wrong, contact support from your account path without sending a password or one-time code.

Yes. The Privacy Policy explains that DANA, OVO, GoPay and QRIS references may be linked to account activity so we can match a status, investigate a discrepancy and answer a record request.

You can ask support about the account data connected to your phone number, device history and wallet references. Include the relevant date or transaction reference so we can locate the correct records.

Send a correction request through the support link beside your account area. State which detail is inaccurate and provide a contact detail for account-control verification before we change the record.

Cookies may keep your browser session active or remember a language setting on mobile and desktop. You can manage them through browser controls, though changing settings may affect account access.

Where local law permits, you may ask us to explain whether personal records can be removed. We first check account control and may retain records needed for security, status checks or legal duties.

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